Prosumption for Social Sustainability: Social-media Posting of DIY-cooking Outcomes During COVID-19

  • Vibha Trivedi Jindal Global Business School, O.P. Jindal Global University Sonipat, India
  • Krishan Kumar Pandey Jindal Global Business School, O.P. Jindal Global University Sonipat, India
  • Ashish Trivedi Jindal Global Business School, O.P. Jindal Global University Sonipat, India
Keywords: COVID-19, prosumption, social sustainability, social media postings, DIY-cooking

Abstract

Sharing of Do-It-Yourself (DIY) cooking outcomes on various social media platforms was one of the most visible phenomena on the digital landscapes during COVID-19 led lockdowns. Since the prosumption of food is not considered as a source of alternative food system only, but also as a source of pleasure, DIY-cooking-related social media posts during the lockdown were prevalent among internet users. This paper examines variations in the social media posting behavior of food prosumers based on four individual and three social factors of gender, age, marital status, and family structure. Responses from 198 Facebook food community members were used to test the statistical hypotheses. The analyses report that the need for entertainment value while posting on social media was different among different demographic factors, whereas self-discovery and social enhancement did not exhibit variations across demographics. The need for social presence mattered more for unmarried people during social isolation whereas females used DIY-cooking posting to fulfil the need for uniqueness. The implications for social sustainability and business practices are also discussed.

Downloads

Download data is not yet available.

Author Biographies

Vibha Trivedi, Jindal Global Business School, O.P. Jindal Global University Sonipat, India

Vibha Trivedi works as a Teaching and Research for Intellectual Pursuit (TRIP) Fellow at O.P. Jindal Global University, India. She is a PhD in Marketing area from O.P. Jindal Global University. In her doctoral research, she conducted an experiment to examine the role of online deals on consumer repurchase intention. She also holds an MBA in International Business from the University of Lucknow and is UGC-NET qualified. Her current areas of research interest include e-retailing, symbolic brands, customer experiences, repurchase intention, e-waste, Prosumption, and sustainable practices in business and the environment. Her research works have been published in a journal of international repute and have also been accepted for presentation at international conferences. She has been recognised with the “Best Student Researcher” award in 2019 and for Research Excellence in 2021 by O.P. Jindal Global University. She has taught at undergraduate, postgraduate and doctoral levels.

Krishan Kumar Pandey, Jindal Global Business School, O.P. Jindal Global University Sonipat, India

Krishan Kumar Pandey is currently working as a Dean, Office of Doctoral Studies & Professor in the area of decision sciences at Jindal Global Business School and Director, Office of Doctoral Studies (ODS) at O.P. Jindal Global (Institution of Eminence Deemed To Be University). Dr. Pandey holds Bachler’s, Master’s and Doctorate in Statistics from JNV University, Jodhpur. He also holds a Master of Business Administration degree from Allahabad and an executive program in data science from Xavier School of Management (XLRI), Jamshedpur. Dr. Pandey has worked for Fachhochschule Frankfurt am Main University of Applied Sciences, Frankfurt, Germany on the European Union’s project for capacity building of the Indian aviation sector.

Ashish Trivedi, Jindal Global Business School, O.P. Jindal Global University Sonipat, India

Ashish Trivedi works as an Associate Professor in the area of Operations Management and Decision Sciences at Jindal Global Business School, O.P. Jindal Global (Institution of Eminence Deemed To Be University), Sonipat. He is also the Assistant Dean of Integrated BBA-MBA Programme offered by the business school. He is a fellow (Ph.D.) from Indian Institute of Management Rohtak. In his doctoral research, he developed a decision support model for shelter planning in humanitarian relief. He also holds an MBA degree in International Business from University of Lucknow and an engineering degree in Electronics and Communication. His research has been published in various journals of international repute including International Journal of Project Management, Journal of Cleaner Production, Journal of Multi-criteria Decision Analysis, International Journal of Disaster risk reduction and so forth. He has also presented his research works at various international conferences held in Europe, UK, Australia and Singapore.

References

Abouk, R., and Heydari, B. (2021). The Immediate Effect of COVID-19 Policies on Social-Distancing Behavior in the United States. Public Health Reports, 136(2), 245–252. https://doi.org/10.1177/0033354920976575

Atalan, A. (2020). Is the lockdown important to prevent the COVID-19 pandemic? Effects on psychology, environment and economy-perspective. Annals of Medicine and Surgery, 56, 38–42. https://doi.org/10.1016/j.amsu.2020.06.010

Bailay, R., and Bhushan, R. (2020). Lockdown: How experiment with new cuisines is keeping Indians busy and cos happy. Economic Times Bureau. https://economictimes.indiatimes.com/news/company/corporate-trends/lockdown-how-experiment-with-new-cuisines-keeping-indians-busy-and-cos-happy/articleshow/75355516.cms?from=mdr

Banerjee, R. (2002). Audience Effects on Self-Presentation in Childhood. Social Development, 11(4), 487–507. https://doi.org/10.1111/1467-9507.00212

Barnes, S. J., and Vidgen, R. T. (2014). Technology socialness and web site satisfaction. Technological Forecasting and Social Change, 89, 12–25. https://doi.org/10.1016/j.techfore.2014.08.017

Bavel, J. J. Van, Baicker, K., Boggio, P. S., Capraro, V., Cichocka, A., Cikara, M., Crockett, M. J., Crum, A. J., Douglas, K. M., Druckman, J. N., Drury, J., Dube, O., Ellemers, N., Finkel, E. J., Fowler, J. H., Gelfand, M., Han, S., Haslam, S. A., Jetten, J., … Willer, R. (2020). Using social and behavioural science to support COVID-19 pandemic response. Nature Human Behaviour, 4(5), 460–471. https://doi.org/10.1038/s41562-020-0884-z

Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139. https://doi.org/10.1086/209154

Brailovskaia, J., and Margraf, J. (2016). Comparing Facebook Users and Facebook Non-Users: Relationship between Personality Traits and Mental Health Variables – An Exploratory Study. PLOS ONE, 11(12), e0166999. https://doi.org/10.1371/journal.pone.0166999

Broos, A. (2005). Gender and information and communication technologies (ICT) anxiety: Male self-assurance and female hesitation. CyberPsychology & Behavior, 8(1), 21–31. https://doi.org/10.1089/cpb.2005.8.21

Casale, S., Fioravanti, G., Baldi, V., Flett, G. L., and Hewitt, P. L. (2020). Narcissism, perfectionistic self-presentation, and relationship satisfaction from a dyadic perspective. Self and Identity, 19(8), 948–966. https://doi.org/10.1080/15298868.2019.1707272

Chesterman, A., de Battista, M., and Causse, E. (2021). Effects of social position and household affordances on COVID-19 lockdown resilience and coping. Journal of Environmental Psychology, 78, 101687. https://doi.org/10.1016/j.jenvp.2021.101687

Cheung, C. M. K., Chiu, P.-Y., and Lee, M. K. O. (2011). Online social networks: Why do students use facebook? Computers in Human Behavior, 27(4), 1337–1343. https://doi.org/10.1016/j.chb.2010.07.028

Cheung, C. M. K., and Lee, M. K. O. (2009). Understanding the sustainability of a virtual community: model development and empirical test. Journal of Information Science, 35(3), 279–298. https://doi.org/10.1177/0165551508099088

Christensen, C. M. (2013). The Innovator’s Dilemma When New Technologies Cause Great Firms to Fail. In Harvard Business Review Press.

Cross, S. E., and Madson, L. (1997). Models of the self: Self-construals and gender. Psychological Bulletin, Vol 122(1), 5–37. https://doi.org/10.1.1.570.8858

Cuello-Garcia, C., Pérez-Gaxiola, G., and van Amelsvoort, L. (2020). Social media can have an impact on how we manage and investigate the COVID-19 pandemic. Journal of Clinical Epidemiology, 127, 198–201. https://doi.org/10.1016/j.jclinepi.2020.06.028

Dahiya, P. (2020). COVID-19: Unique face masks grab attention, become fashion statements from bare essential commodities. Times Now News. https://www.timesnownews.com/india/article/face-masks-essential-commodity-turned-fashion-statement/597056

Delvecchio, E., Orgilés, M., Morales, A., Espada, J. P., Francisco, R., Pedro, M., and Mazzeschi, C. (2022). COVID-19: Psychological symptoms and coping strategies in preschoolers, schoolchildren, and adolescents. Journal of Applied Developmental Psychology, 79, 101390. https://doi.org/10.1016/j.appdev.2022.101390

Dempsey, N., Bramley, G., Power, S., and Brown, C. (2011). The social dimension of sustainable development: Defining urban social sustainability. Sustainable Development, 19(5), 289–300. https://doi.org/10.1002/sd.417

Donath, J. (2008). Signals in Social Supernets. Journal of Computer-Mediated Communication, 13, 231–251. https://doi.org/10.1111/j.1083-6101.2007.00394

Eizenberg, E., and Jabareen, Y. (2017). Social sustainability: A new conceptual framework. Sustainability (Switzerland), 9(1). https://doi.org/10.3390/su9010068

Flanagin, A. J., and Metzger, M. J. (2001). Internet use in the contemporary media environment. Human Communication Research, 27(1), 153–181. https://doi.org/10.1093/hcr/27.1.153

Fürst, E. L. (1997). Cooking and femininity. Women’s Studies International Forum, 20(3), 441–449. https://doi.org/10.1016/S0277-5395(97)00027-7

Gerritsen, S., Egli, V., Roy, R., Haszard, J., Backer, C. De, Teunissen, L., Cuykx, I., Decorte, P., Pabian, S. P., Van Royen, K., and Te Morenga (Ngapuhi, Ngāti Whātua, Te Uri o Hua, Te Rarawa), L. (2021). Seven weeks of home-cooked meals: changes to New Zealanders’ grocery shopping, cooking and eating during the COVID-19 lockdown. Journal of the Royal Society of New Zealand, 51(sup1), S4–S22. https://doi.org/10.1080/03036758.2020.1841010

Gillen, M. M., and Dunaev, J. (2017). Body appreciation, interest in cosmetic enhancements, and need for uniqueness among U.S. college students. Body Image, 22, 136–143. https://doi.org/10.1016/j.bodyim.2017.06.008

González-Padilla, D. A., and Tortolero-Blanco, L. (2020). Social media influence in the COVID-19 Pandemic. International Braz j Urol, 46(suppl 1), 120–124. https://doi.org/10.1590/s1677-5538.ibju.2020.s121

Hampton, K., Goulet, L. S., Rainie, L., and Purcell, K. (2011). Social networking sites and our lives.

Hazée, S., Van Vaerenbergh, Y., and Armirotto, V. (2017). Co-creating service recovery after service failure: The role of brand equity. Journal of Business Research, 74, 101–109. https://doi.org/10.1016/j.jbusres.2017.01.014

Higgins, E. T. (1996). The “self digest”: Self-knowledge serving self-regulatory functions. Journal of Personality and Social Psychology, 71(6), 1062–1083. https://doi.org/10.1037/0022-3514.71.6.1062

Hill, T. P. (1979). Do-It-Yourself and GDP*. Review of Income and Wealth, 25(1), 31–39. https://doi.org/10.1111/j.1475-4991.1979.tb00075.x

Hughes, M., and Gove, W. R. (1981). Living Alone, Social Integration, and Mental Health. American Journal of Sociology, 87(1), 48–74.

Hunter. (2020). Food Study Special Report: America Gets Cooking. Hunter. www.hunterpr.com/foodstudy_coronavirus/

IJsselsteijn, W., Baren, J. van, and Lanen, J. van. (2003). Staying in touch: Social presence and connectedness through synchronous and asynchronous communication media. Proceedings of the HCI International 2003.

Internet World Stats. (2021). Internet World Stats. https://www.internetworldstats.com/stats3.htm

Jacobsen, L. F., Tudoran, A. A., and Lähteenmäki, L. (2017). Consumers’ motivation to interact in virtual food communities – The importance of self-presentation and learning. Food Quality and Preference, 62, 8–16. https://doi.org/10.1016/j.foodqual.2017.06.015

Jingnan, H. (2020). Why There Are So Many Different Guidelines For Face Masks For The Public. National Public Radio. https://www.npr.org/sections/goatsandsoda/2020/04/10/829890635/why-there-so-manydifferent-%0Aguidelines-for-face-masks-for-the-public

Kaya, T. (2020). The changes in the effects of social media use of Cypriots due to COVID-19 pandemic. Technology in Society, 63, 101380. https://doi.org/10.1016/j.techsoc.2020.101380

Kim, K.-S., Sin, S.-C. J., and Yoo-Lee, E. Y. (2014). Undergraduates’ Use of Social Media as Information Sources. College & Research Libraries, 75(4), 442–457. https://doi.org/10.5860/crl.75.4.442

Kirk, C. P., and Rifkin, L. S. (2020). I’ll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2020.05.028

Kotler, P. (1986). The prosumer movement: A new challenge for marketers. Advances in Consumer Research, 13(1), 510–513.

Krasnova, H., Veltri, N. F., Eling, N., and Buxmann, P. (2017). Why men and women continue to use social networking sites: The role of gender differences. Journal of Strategic Information Systems, 26(4), 261–284. https://doi.org/10.1016/j.jsis.2017.01.004

Kuznetsov, S., and Paulos, E. (2010). Rise of the expert amateur: DIY projects, communities, and cultures. NordiCHI 2010: Extending Boundaries – Proceedings of the 6th Nordic Conference on Human-Computer Interaction, Figure 1, 295–304. https://doi.org/10.1145/1868914.1868950

Lang, C., and Joyner Armstrong, C. M. (2018). Collaborative consumption: The influence of fashion leadership, need for uniqueness, and materialism on female consumers’ adoption of clothing renting and swapping. Sustainable Production and Consumption, 13, 37–47. https://doi.org/10.1016/j.spc.2017.11.005

Lehner, M. (2019). Prosumption for sustainable consumption and its implications for sustainable consumption governance. In A research agenda for sustainable consumption governance. Edward Elgar Publishing.

Lim, S., and Kwon, N. (2010). Gender differences in information behavior concerning Wikipedia, an unorthodox information source? Library & Information Science Research, 32(3), 212–220. https://doi.org/10.1016/j.lisr.2010.01.003

Lin, H., Fan, W., and Chau, P. Y. K. (2014). Determinants of users’ continuance of social networking sites: A self-regulation perspective. Information and Management, 51(5), 595–603. https://doi.org/10.1016/j.im.2014.03.010

Mamahit, H. C. (2021). Connect Group is one of the Coping Stresses during the COVID-19 Pandemic. Journal of Pastoral Care & Counseling: Advancing Theory and Professional Practice through Scholarly and Reflective Publications, 154230502110430. https://doi.org/10.1177/15423050211043095

Mayshak, R., Sharman, S. J., Zinkiewicz, L., and Hayley, A. (2017). The influence of empathy and self-presentation on engagement with social networking website posts. Computers in Human Behavior, 71, 362–377. https://doi.org/10.1016/j.chb.2017.02.026

McKenna, K. Y. A., and Bargh, J. A. (2000). Plan 9 From Cyberspace: The Implications of the Internet for Personality and Social Psychology. Personality and Social Psychology Review, 4(1), 57–75. https://doi.org/10.1207/S15327957PSPR0401_6

Menon, L., Choudhury, D. R., Ronto, R., Sengupta, R., Kansal, S., and Rathi, N. (2022). Transformation in culinary behaviour during the COVID-19 pandemic: In-depth interviews with food gatekeepers in urban India. Appetite, 172, 105948. https://doi.org/10.1016/j.appet.2022.105948

Merve, C. (2021). Are the effects of pandemics on our life always bad? Positive effects of Covid-19 on our life. Educational Research and Reviews, 16(9), 382–388. https://doi.org/10.5897/ERR2021.4193

Mojzisch, A., Elster, C., and Germar, M. (2021). People perceive themselves to adhere more strictly to COVID-19 guidelines than others. Psychology, Health & Medicine, 1–8. https://doi.org/10.1080/13548506.2021.1906435

Nabity-Grover, T., Cheung, C. M. K., and Thatcher, J. B. (2020). Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media. International Journal of Information Management, 102188. https://doi.org/10.1016/j.ijinfomgt.2020.102188

Nadkarni, A., and Hofmann, S. G. (2012). Why do people use Facebook? Personality and Individual Differences, 52(3), 243–249. https://doi.org/10.1016/j.paid.2011.11.007

O’Brien, M., Moore, K., and McNicholas, F. (2020). Social Media Spread During Covid-19: The Pros and Cons of Likes and Shares. Irish Medical Journal, Ir Med J,(4), 52.

Oliveira, M. J. de, Huertas, M. K. Z., and Lin, Z. (2016). Factors driving young users’ engagement with Facebook: Evidence from Brazil. Computers in Human Behavior, 54, 54–61. https://doi.org/10.1016/j.chb.2015.07.038

Ooi, K. B., Hew, J. J., and Lee, V. H. (2018). Could the mobile and social perspectives of mobile social learning platforms motivate learners to learn continuously? Computers and Education, 120, 127–145. https://doi.org/10.1016/j.compedu.2018.01.017

Pai, P., and Arnott, D. C. (2013). User adoption of social networking sites: Eliciting uses and gratifications through a means–end approach. Computers in Human Behavior, 29(3), 1039–1053. https://doi.org/10.1016/j.chb.2012.06.025

Park, G., Yaden, D. B., Schwartz, H. A., Kern, M. L., Eichstaedt, J. C., Kosinski, M., Stillwell, D., Ungar, L. H., and Seligman, M. E. P. (2016). Women are Warmer but No Less Assertive than Men: Gender and Language on Facebook. PLOS ONE, 11(5), e0155885. https://doi.org/10.1371/journal.pone.0155885

Pliner, P., Chaikin, S., and Flett, G. L. (1990). Gender differences in concern with body weight and physical appearance over the life span. Personality and Social Psychology Bulletin, 16, 263–273.

Raghunathan, R., and Corfman, K. (2006). Is happiness shared doubled and sadness shared halved? Social influence on enjoyment of hedonic experiences. Journal of Marketing Research, 43(3), 386–394. https://doi.org/10.1509/jmkr.43.3.386

Reed, P., and Saunders, J. (2020). Sex differences in online assertive self-presentation strategies. Personality and Individual Differences, 166, 110214. https://doi.org/10.1016/j.paid.2020.110214

Reeves, M., Carlsson-Szlezak, P., Whitaker, K., and Abraham, M. (2020). Sensing and shaping the post-COVID era. Bcg, 1–9. https://bcghendersoninstitute.com/sensing-and-shaping-the-post-covid-era-c282cd227a4f

Ritzer, G. (2014). Prosumption: Evolution, revolution, or eternal return of the same? Journal of Consumer Culture, 14(1), 3–24. https://doi.org/10.1177/1469540513509641

Roos, K. (2020). The Coronavirus Crisis Is Showing Us How to Live Online. The New York Times.

Ross, C. E. (1995). Reconceptualizing Marital Status as a Continuum of Social Attachment. Journal of Marriage and the Family, 57(1), 129. https://doi.org/10.2307/353822

Ruvio, A., Shoham, A., and Makovec Brenèiè, M. (2008). Consumers’ need for uniqueness: short-form scale development and cross-cultural validation. International Marketing Review, 25(1), 33–53. https://doi.org/10.1108/02651330810851872

Sedikides, C. (2021). Self-enhancement and counterproductive COVID-19 behavior. In Monica Miller (Ed.), The social science of the COVID-19 pandemic: A call to action for researchers. Cambridge University Press. (In Press). http://eprints.soton.ac.uk/id/eprint/449097

Septiyanti, R., and Zerlina, E. (2020). Self-enhancement Values and Social-sustainability Decision Making of Micro Fashion Entities during the Covid-19 Pandemic Period. ICEBE 2020: Proceedings of the First International Conference of Economics, 258–264. https://doi.org/10-2020.2305617

Short, J., Williams, E., and Christie, B. (1976). The Social Psychology of Telecommunications. Wiley.

Sin, S.-C. J., and Kim, K.-S. (2013). International students’ everyday life information seeking: The informational value of social networking sites. Library & Information Science Research, 35(2), 107–116. https://doi.org/10.1016/j.lisr.2012.11.006

Sinclair, T. J., and Grieve, R. (2017). Facebook as a source of social connectedness in older adults. Computers in Human Behavior, 66, 363–369. https://doi.org/10.1016/j.chb.2016.10.003

Sinha, D., and Bhattacharya, S. (2020). A study on young homemakers belonging to nuclear and joint families in terms of approval motive, perceived family environment and career and family values. International Journal of Recent Advances in Multidisciplinary Research, 7(8), 6147–6152.

Snyder, C. R. (1992). Product Scarcity by Need for Uniqueness Interaction: A Consumer Catch-22 Carousel? Basic and Applied Social Psychology, 13(1), 9–24. https://doi.org/10.1207/s15324834basp1301_3

Snyder, C. R., and Fromkin, H. L. (1980). Uniqueness: The Human Pursuit of Difference. Plenum.

Sproull, L., and Kiesler, S. (1986). Reducing social context cues: the case of electronic mail. Management Science, 32(11), 1492–1512.

Swan, A. (2020). How COVID-19 Is Sparking DIY Home Renovation. Retrieved from. TD Ameritrade: The Ticker Tape. https://tickertape.tdameritrade.com/investing/how-covid-19-%0Ais-sparking-diy-home-renovation-18037

Tanenbaum, J. G., Williams, A. M., Desjardins, A., and Tanenbaum, K. (2013). Democratizing technology. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems – CHI ’13, 2603. https://doi.org/10.1145/2470654.2481360

Taparia, H. (2020). How Covid-19 Is Making Millions of Americans Healthier. The New York Times.

Trope, Y. (1975). Seeking information about one’s ability as a determinant of choice among tasks. Journal of Personality and Social Psychology, 32(6), 1004–1013. https://doi.org/10.1037/0022-3514.32.6.1004

Valkenburg, P. M., Peter, J., and Schouten, A. P. (2006). Friend Networking Sites and Their Relationship to Adolescents’ Well-Being and Social Self-Esteem. CyberPsychology & Behavior, 9(5), 584–590. https://doi.org/10.1089/cpb.2006.9.584

Vallance, S., Perkins, H. C., and Dixon, J. E. (2011). What is social sustainability? A clarification of concepts. Geoforum, 42(3), 342–348. https://doi.org/10.1016/j.geoforum.2011.01.002

Vargo, S. L., and Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036

Veen, E. J., Dagevos, H., and Jansma, J. E. (2021). Pragmatic Prosumption: Searching for Food Prosumers in the Netherlands. Sociologia Ruralis, 61(1), 255–277. https://doi.org/10.1111/soru.12323

Wang, T., and Kaye, J. “Jofish.” (2011). Inventive leisure practices. Proceedings of the 2011 Annual Conference Extended Abstracts on Human Factors in Computing Systems – CHI EA ’11, 263. https://doi.org/10.1145/1979742.1979615

Weiser, E. B. (2000). Gender differences in internet use patterns and internet application preferences: A two-sample comparison. CyberPsychology & Behavior, 3(2), 167–178. https://doi.org/10.1089/109493100316012

WHO. (2020). COVID Cases.

Williams, C. C. (2004). A lifestyle choice? Evaluating the motives of do-it-yourself (DIY) consumers. International Journal of Retail & Distribution Management, 32(5), 270–278. https://doi.org/10.1108/09590550410534613

Wolf, L. J., Haddock, G., Manstead, A. S. R., and Maio, G. R. (2020). The importance of (shared) human values for containing the COVID-19 pandemic. British Journal of Social Psychology, 59(3), 618–627. https://doi.org/10.1111/bjso.12401

Wolf, M., and McQuitty, S. (2011). Understanding the do-it-yourself consumer: DIY motivations and outcomes. AMS Review, 1(3–4), 154–170. https://doi.org/doi.org/10.1007/s13162-011-0021-2

Worldometer. (2021). Reported Cases and Deaths by Country or Territory. COVID-19 Coronavirus Pandemic. https://www.worldometers.info/coronavirus/

Xie, C., Bagozzi, R. P., and Troye, S. V. (2008). Trying to prosume: Toward a theory of consumers as co-creators of value. Journal of the Academy of Marketing Science, 36(1), 109–122. https://doi.org/10.1007/s11747-007-0060-2

Yoo, Y., and Alavi, M. (2001). Media and group cohesion: Relative influences on social presence, task participation, and group consensus. MIS Quarterly, 25(3), 371. https://doi.org/10.2307/3250922

Published
2022-06-02
Section
Articles