SAVITA. IoT Driven Queueing System: Analyzing Customer Behavior for Optimal Service Management. Journal of Graphic Era University, [S. l.], v. 13, n. 02, p. 301–322, 2025. DOI: 10.13052/jgeu0975-1416.1324. Disponível em: https://riverpublishersjournal.com/index.php/JGEU/article/view/400. Acesso em: 27 jul. 2025.